I consider myself very blessed because yesterday was the 1st time that I have ever felt so angry for the past 1.5 years? I was so angry that even though the weather was cold and I am in t-shirt and shorts… I find myself perspiring after the confrontation. I wish I could vent my anger and frustations at the gym right after the incident BUT I needed to cook dinner! Sigh… so I took a whole lot of deep breathes and think happy thoughts ( All about Bambi). Then I emailed BH who called me almost immediately (VERY RARE) – he said ” I WILL COME HOME NOW AND SPEAK TO HER ” You know.. I knew BH for almost 10 years and this is the FIRST time he seem confrontational!! Even if he was just humouring me… it felt good!
The story:
We are staying in a community with 2 buildings, namely A and B. Building A is the main building where the gym, leasing office and storage units are located at. We are staying at Building B
So, we are moving. As you know, moving is a P.I.T.A Though there’s only 2 of us, it’s amazing how much rubbish we have. We conveniently dump our rubbish in the storage unit ( since we paid for it!)
In order to move and ‘unclutter’ our stuff, we need to pack the things in the apartment and also the storage unit. Storage unit ( located in Building A) is not a short distance when you have to carry many things by hand and on foot. We need to drive our vehicle to the front of the storage unit to put our items in.
Problems:
1) we are staying in Building B, poor us, we do not have access to drive our car into Building A’s garage. We need the remote for the Building A’s garage! Technically, we need to borrow the remote and return to the leasing office after use.
2) Leasing office is not opened on Sunday, so we can’t borrow the remote. To add on, leasing office is only opened during normal business hours, so if we want to pack our stuff in the storage unit, it will need to be during OFFICE HOURS!
3) We only have 1 car. When BH is at work, he tks the car. Me, myself can’t possibly carry so many things. It’s crazy!
4) Saturday is our move! and we need to do the packing!! we had already wasted last weekend because the leasing office was not opened for us to grab our rubbish in the storage unit!
5) The management of our apartment is inflexible and think of anyone who wants to borrow the remote for Building A as potential crooks!
The Confrontation:
I went down and spoke with the manager in the leasing office. I told her about our issues and requested to borrow the garage remote until end of this week so that it could ease our move.
She was very persistent in saying no. She kept insisting that ” Safety is NEVER convenient! ” Bloody Hell!
I explained to her and tried to keep my cool… she was unreasonable and not understanding. She made several ridiculous comments which is sooooooooooooo ridiculous that i’m shocked that it came out of her mouth! ( Since she’s the manager!) I even asked her ” Do you think what you said make sense? ”
What she said :
“You should sit down and discuss with your husband to find a time you want to move the items out of the storage unit “ > YES – we had discussed and we want to pack after your office hours. I mean.. if u are such a smartass.. you shld just be a mover or help us to pack! Who are you to educate me about planning my move??!! Furthermore, we are moving in a few days time! Do we look like we have time to plan???!!!
“I don’t see why the storage space is quite small and you guys have so much things in there? “ > WTH!! we have our own packing style and we paid for the storage unit. Do I need to seek your permission to clutter my storage unit??? SERIOUSLY!!!
“Safety is not always convenient… “ > YES. I understand the point. However, you need to see things in a case by case basis. It’s so unreasonable to be so rigid in your rules! Since we have the keyfob to have access to building A, if anyone want to do any bad things, they can also do it. You don’t need a garage remote for that! Even if the person borrows the remote and didn’t return, you can deactivate the remote on your system , so that it doesn’t work anymore. When we lease the apartment, you have our details – IF you do not trust us, why lease the apartment?
It’s ridiculous and I just don’t understand that weird angmo. She must be the rudest person I have ever met. I think she’s not from Seattle, most of the pple in Seattle are nice!!!! BOOO!!!!
Solution:
NOTHING I kept calm and graciously thank her for her ‘HELP’
My suggestions:
1) Warn residents staying in Building B beforehand that they will not have easy vehicle-access to their storage unit
2) Build storage units in Building B itself
3) Management to trust your residents and allow the borrowing of garage remote in a case by case basis
——————-
Property: *2 years old apartments near the space needle*
Overall remarks: Do NOT stay here! Look at the no, of apartments available for lease now. This shows that many people are moving out!!! Why people are moving out??? Oh well.. for obvious reason(s)!