Review of Marriott Pinnacle Vancouver

Hotel rating: 4 stars
Price we paid: 65usd/night via priceline.com
OUR rating: 3 stars

we booked this hotel with HIGH hopes! well, it has a wonderful view – facing the water and the mountain and we also heard that the rooms ending with -19 are spectacular! furthermore, it’s Rank 6 in tripadvisors Vancouver hotel list! however, i was kinda disapted with some aspects of the hotel.. i mean.. it’s not justified to be a 4 star hotel!!

we arrived at the hotel at 10.45am on 21 march (sat morning). we parked our car with ease ( though the underground parking was narrow and NOT GATED).. so we parked at P4, one of the lowest level, near the lift, we figured out that the car thief wld not venture so low in the carpark? haha… anyhow.. it’s Marriot, so shld be quite safe… paid for the day parking at quite a high price of 26CAD for a day’s parking

went up to the lobby to check in.. offical check-in time is 4pm BUT we are able to get a room.. however, we requested for a room ending with -19 i read tt these rooms have super duper good views.. the guy at the counter told us that there were none of these room avaliable yet and checked tt there will be one avaliable later in the day… HE DID NOT TAKE THE INITIATIVE TO RESERVE THE ROOM FOR US – he juz told us to return later… well.. nvm… we went out and took a walk.. enjoying the nice views

at 12noon, we returned and requested for the room again.. he told us tt the room is still not avaliable yet and ‘intro’ us other rooms which have good views as well… geez… CITY VIEWS… BUT i was very disapted… the pt of staying at this hotel is for the views! city view.. singapore also have what! what for! so… i asked him if it’s possible to find another room for us with good views and he was “you cld get a rm with gd view if u top-up 20usd per night?” i was like… then why u said tt you have a -19 room juz 1 hr ago and then decided to change your statement and say we got to to-up for the room!!!

BH is hopelessly passive with such things… he have no opinions which mks things quite frustating… geez.. so in the end we got a room with a odd shape and BAD city view.. yes.. when we look out of the window we see another office building! i was sooooooo tempted to change room .. i even thought of a valid reason ” i’m claustrophobic.. tt room mks me feel sick”

talking abt tolietries – there’s no toothbrush set and shower cap… we got to request for it… the good thing is their shampoo/conditioner/body lotion are from Bath and Body works.. nice smelling and i loved it!! however, they are super stingy with their shampoo/conditioner/body lotion, they do not put a new set of them when they clean up the room the next day!!!! i mean.. it was alr 1/2 used!!!! nvm.. so we called to request for them and they gave us evey single damn thing ( mouthwash, cotton balls, shower cap, deodorant, wet tissue) except their precious Bath and Body works shampoo/conditioner/body lotion!!! nah… we didn’t call again coz BH was super passive – “iyah.. nvm la..”

Location of the hotel is also not v gd… gt to walk quite far to downtown – Robson street area.. BUT the hotel is near a bus-stop which brings u to Stanley Park in one direction and Chinatown in the other direction..

i guess.. the only good thing abt the hotel is the lady at the concierge who was super friendly and patient to answer our qns.. other than that… this hotel is not recommended!

1 phrase to sum the hotel up – ” You pay oysters, you get peanuts “